Position Title: Order
Tracking-Medical Records
Administrative Charlestown - Jobe Code # AC1
Location: Charlestown, MA
Department: Operations
All Care Division: VNA
POSITION SUMMARY: To ensure prompt, consistent & accurate data entry of all Data Processing functions. This position also requires floating and covering for other branch offices as needed.
AGENCY EXPECTATION OF EMPLOYEE All Care expects each employee to maintain a positive, respectful attitude, to demonstrate flexible and efficient time management, to meet departmental productivity standards, while keeping current the necessary skills to work in the home care environment. Each employee is expected to maintain open, honest and appropriately confidential communications with all customer groups in order to foster an effective service environment.
Accurate filing of all patient information in the medical record chart Compiling Medical Record charts, 2nd discipline admission charts, and Medical Record Admission Home Charts.
Audit Medical Record charts for content using the audit tool (active & discharged) and following through with the appropriate staff to retrieve any missing data.
Management of charts which includes: · Maintain a log of all outgoing & incoming charts, retrieve any outstanding charts at the end of each day.
Pull & return medical record charts for clinical staff · prepare volume charts and repair damaged charts.
Maintain an orderly filing system & filing charts in the proper location.
Process/ copy any request for information by internal or external persons according to procedure.
Demonstrates flexibility, efficient time management & ability to prioritize workload.
Assist manager with resolutions of problems or conflicts concerning the department.
BACKUP DUTIES AND RESPONSIBILITIES for ORDER TRACKING
Accurate entry and tracking of all physicians orders in Excel and Nahmis.
Tracking and processing out-going and in-coming mail according to procedure and monitoring orders being sent for missing or incorrect information (example: missing dates, signatures, VO dates etc.)
Investigate, call, fax and re-send any outstanding orders to physicians according to procedure and coordinate the delivery of orders outstanding greater than 45 days with the department manager.
Print the Outstanding Orders Sent and Outstanding Orders Returned exception reports and follow up on them weekly.
Track Medicaid and DNR orders sent out in the Excel Order Tracking Log according to procedure.
Track orders on the Final Claims Cancellation list to ensure orders are returned before the Medicare RAP will cancel and assist manager in the compilation of the RAP cancellation list.
Demonstrates flexibility, efficient time management & ability to prioritize workload.
Perform a weekly inventory/ order office and kitchen supplies.
Assist manager with resolutions of problems or conflicts concerning the department.
Perform any other administrative responsibilities or function assigned by the supervisor.
QUALIFICATIONS
Experience, Education and Licensure High school diploma or GED. Data base experience, spread sheet, windows, word processing, and Report Generator.
Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees organization.
AMERICANS WITH DISABILITY SPECIFICATIONS Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.
HOURS/SCHEDULE:
Shift: Days
Contact Information:
Please contact Laurie Proulx, All Care Recruiter
All Care, 2 State Street, Lynn, MA 01901
Email: lproulx@allcarevna.org
Phone: 781-244-1150
Fax: 781-244-1058
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