Care Transition Specialist
Administrative Lynn - Job Code #
Location: Lynn, MA
Monday Thru Friday
POSITION SUMMARY: Responsible for generating sales and referrals for All Care VNA. Coordinate home care service plans for referred patients. Educate and act as a resource to physicians, discharge planners, case managers and clients. Act as a consultant to All Care staff regarding specific facility protocols and community services.
AGENCY EXPECTATION OF EMPLOYEE
All Care is committed to Service Excellence, outstanding communication and exceeding the expectations of those we serve, including our patients, our referral sources, those who support our agency and each other. The agency recognizes employees who deliver on this commitment through a formal recognition program. At minimum, All Care expects each employee to maintain a positive, respectful attitude, to demonstrate flexible and efficient time management, to meet departmental productivity standards, while keeping current the necessary skills to work in the home care environment. Each employee is expected to maintain open, honest and appropriate confidential communications with all customer groups in order to foster an effective service environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The employee is expected to act as a role model and to adhere to all Agency policies.
QUALIFICATIONS · Experience, Education and Licensure
Preferred 5 years combined sales experience preferable in acute and home care settings. Must have excellent presentation and communication skills, proven problem-solving skills and the ability to work independently. Must be familiar with MS Word, Outlook and Excel. Unless otherwise agreed upon by employer, employee must have a valid drivers license. Furthermore, employee shall have use of a vehicle during working times and insurance as a driver of that automobile. Graduate of an NLN accredited school of nursing. RN currently licensed in the state where client services are being rendered. Previous Hospice Sales experience.
AMERICANS WITH DISABILITY SPECIFICATIONS
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
· Language Skills: Ability to write simple correspondence. Ability to read and comprehend simple instructions, short correspondence memoranda. Ability to effectively present information one-on-one and in small group situations to customers, clients and other employees of the organization. AMERICANS WITH DISABILITY SPECIFICATIONS
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.