Position Title: Scheduler ACR
Administrative Lynn - #1550
Location: Lynn, MA
for coordinating, planning and documenting employee and
ESSENTIAL DUTIES AND RESPONSIBILITIES
client and employee schedules, and fill all requests
according to priority and client’s needs.
accurate schedules, missed visit reports, and in-service
notes in computer in a timely manner.
client and employee schedules according to illnesses,
all parties (i.e. employee, client, client representative)
of any changes in scheduling.
all essential client and employee schedule information in
the system in an accurate and timely manner.
all problems and concerns of client services and employee
performance to Scheduling Manager.
to Scheduling Manager or Scheduling Team Leader, Nursing
Manager/ Supervisor, cases that have delayed start and
reason for delay (i.e. staffing difficulty, or client
to fill cases in a timely manner and prioritize caseload.
corrections in a timely manner.
optimal customer service at all times.
weekend and on-call backup during non-office hours to
weekends and holidays as necessary to meet the needs of the
schedules to minimize O.T. and maintain HHA productivity.
proficient computer skills.
to take intakes for the department.
SCHEDULING ON-CALL DUTIES AND RESPONSIBILITIES
for coordinating, planning, and documenting HHA and client
schedules during non –office hours.
with HHA Scheduling Department prior to shift for status of
unresolved client or HHA issues.
all communications in the on-call log.
all other essential duties and responsibilities of a HHA
Experience, Education and Licensure
Must have high-level organizational skills and
customer service, the ability to deal with multiple members
of the home health team.
Requires good interpersonal skills and ability to
perform multi-task assignments. High school diploma or GED
and experience with home health care.
Computer experience necessary. Must be
familiar with MS Word, Outlook and Excel.
Unless otherwise agreed upon by employer, employee must have
a valid drivers license. Furthermore, employee shall have
use of a vehicle during working times and insurance as a
driver of that automobile.
Ability to read and comprehend simple instructions,
short correspondence, and memos.
Ability to write simple correspondence. Ability to
effectively present information in one-on-one and small
group situations to customers, clients, and other employees
of the organization.
AMERICANS WITH DISABILITY SPECIFICATIONS
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate