Administrative Lynn - Job Code # 1554
Location: Lynn, MA
All Care Division: VNA
Monday Thru Friday
Shift: 9am - 5pm
POSITION SUMMARY: Responsible for
generating sales and referrals for All Care VNA.
Coordinate home care service plans for referred patients.
Educate and act as a resource to physicians, discharge
planners, case managers and clients. Act as a consultant to
All Care staff regarding specific facility protocols and
AGENCY EXPECTATION OF EMPLOYEE
All Care is committed to Service Excellence, outstanding
communication and exceeding the expectations of those we
serve, including our patients, our referral sources, those
who support our agency and each other. The agency recognizes
employees who deliver on this commitment through a formal
recognition program. At minimum, All Care expects each
employee to maintain a positive, respectful attitude, to
demonstrate flexible and efficient time management, to meet
departmental productivity standards, while keeping current
the necessary skills to work in the home care environment.
Each employee is expected to maintain open, honest and
appropriate confidential communications with all customer
groups in order to foster an effective service environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Responsible for increasing referrals to All Care VNA
based on individual budgeted goals.
· Responsible for maintaining and growing present referral
source relationships to meet budgeted goals.
· Responsible for establishing new referral sources that
generate patients for All Care VNA to reach budgeted goals.
· Responsible for the marketing and promotion of all new
services and programs developed for All Care VNA.
· Develops a database of qualified leads through referrals,
telephone canvassing, face-to-face cold calling and
· Any other responsibilities assigned by supervisor.
Collaborate with referral source to assist in the
establishment of home care plans by providing one or more of
the following services:
-Participation in-patient care rounds and/or case
conferences as needed.
-Participation in family/facility meetings as needed.
-Evaluation of clients in Acute/Rehab settings to determine
initial home care services and safety issues.
-Communicate to the medical profession, the community and
All Care employees via
formal/informal presentations, written reports, etc. to
facilitate timely quality care.
Experience, Education and Licensure
Preferred 5 years combined sales experience preferable in
acute and home care settings. Must have excellent
presentation and communication skills, proven
problem-solving skills and the ability to work
independently. Must be familiar with MS Word, Outlook and
Unless otherwise agreed upon by employer, employee must have
a valid drivers license. Furthermore, employee shall have
use of a vehicle during working times and insurance as a
driver of that automobile.
Ability to read, analyze, and interpret common scientific
and technical journals, financial reports, and legal
documents. Ability to respond to common inquiries or
complaints from customers, regulatory agencies, or members
of the business community.
AMERICANS WITH DISABILITY
The physical demands described here are representative of
those that must be met by an employee to successfully
perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with
disabilities to perform the essential functions.
While performing the duties of this job, the employee is
occasionally required to stand; walk; sit; use hands to
finger, handle, or feel objects, tools or controls; reach
with hands and arms; climb stairs; balance; stoop, kneel,
crouch or crawl; talk or hear; taste or smell. The employee
must occasionally lift and/or move up to 25 pounds. Specific
vision abilities required by the job include close vision,
distance vision, color vision, peripheral vision, depth
perception, and the ability to adjust focus.
Work environment characteristics described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions. While
performing the duties of this job, the employee is exposed
to weather conditions prevalent at the time. The noise level
in the work environment is usually moderate.
The employee is expected to act as a role model and to
adhere to all Agency policies.
Please contact Laurie Proulx, All Care Recruiter
All Care, 210 Market St., Lynn, MA 01901