Position Title:
Intake Nurse
Clinical Lynn - Job Code #: 1439
Location: Lynn, MA
Department: Clinical
All Care Division: VNA
HOURS/SCHEDULE:
37.5 hours a week
Shift: Days
JOB PURPOSE: To responsibly accept, screen and coordinate referrals to all services
within the Agency.
AGENCY EXPECTATION OF EMPLOYEE
All Care expects each employee to maintain a positive, respectful attitude, to demonstrate flexible and efficient time management, to meet departmental productivity standards, while keeping current the clinical skills to work in the home care environment. Each employee is expected to maintain open, honest and appropriately confidential communications with all customer groups in order to foster an effective service environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Accepts calls from all referral sources identifying service needs.
- Assists referral sources in evaluating service needs of client/family.
- Processes detailed information from referral sources /client/family/referral source prior to initial home assessment to enhance intervention.
- Evaluates crisis calls for immediate intervention as needed.
- Interprets Agency policy and capacity to meet requests for services.
- Explains intake and assessment process to client/family/referral source interpreting scope of services available.
- Seeks and maintains current operating knowledge of other community resources making referrals as indicated to ensure comprehensive home care. ยง Assures communication and flow of information between Admissions office and all clinical areas.
- Keeps Director informed of volume and flow of referrals to ensure Agency's ability to respond responsibly to service requests.
- Participates in the orientation program for new staff.
- Answers all calls from answering service.
- Takes referrals and MD orders/lab results during non-business hours and relay information to appropriate dept. in the a.m.
- Triage patient calls to visiting on call nurse, hospital or notifies day supervisor of problems and need for the next day visit.
- Documents all calls on log and the status of the call.
- Documents on clinical narrative any nursing information or teaching done to patients.
- Documents any patient and or family concerns or complaints on incident reports.
- Any other duties/responsibilities assigned by supervisor.
QUALIFICATIONS
Experience, Education and Licensure
Graduate of an NLN accredited school of nursing.
Current Driver's License. Current RN license in the
state where client services are being rendered.
Baccalaureate degree in nursing preferred. Two years
of progressive experience within the field of community
health
nursing.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
AMERICANS WITH DISABILITY SPECIFICATIONS
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must regularily lift and / or move 50 pounds and frequently lift and / or move up to 100 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate
The employee is expected to act as a role model and to adhere to all Agency policies.
Contact Information:
Please contact Laurie Proulx, All Care Recruiter
All Care, 2 State Street, Lynn, MA 01901
Email: lproulx@allcarecareers.org
Phone: 781-244-1150
Fax: 781-586-1636
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