Position Title:
Hospice Liaison
Administrative Lynn - Job Code # CL20
Location: Lynn, MA
Department:
Clinical
All Care Division: Hospice
HOURS/SCHEDULE:37.5
Shift: Days
Position Summary:Coordinate hospice care service plans for referred patients. Educate and act as a resource to physicians, discharge planners, case managers and clients. Act as a consultant to All Care staff regarding specific facility protocols and community services.
AGENCY EXPECTATION OF EMPLOYEE
All Care expects each employee to maintain a positive, respectful attitude, to demonstrate flexible and efficient time management, to meet departmental productivity standards, while keeping current the necessary skills to work in the home care environment. Each employee is expected to maintain open, honest and appropriately confidential communications with all customer groups in order to foster an effective service environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Collaborate with referral source to assist in the establishment of hospice care plans by providing one or more of the following services: -Participation in patient care rounds and/or case conferences as needed. -Participation in family/facility meetings as needed. -Evaluation of clients in all settings to determine initial hospice care services and safety issues. · Responsible to provide informational sessions to: patients, families and physicians and accept a patient on service when appropriate. · Responsible to keep current with criteria appropriate for hospice admissions.
- Responsible for maintaining present referral source relationships and the establishing of additional referral sources.
- Responsible for the marketing of all new services and programs developed for All Care Hopice
- Responsible for the marketing and promotion of all services available through All Care Hospice
- Communicate to the medical profession, the community and All Care employees via formal/informal presentations, written reports, etc. to facilitate timely quality care.
- Maintain all necessary records and/or files including telephone logs.
- Participates in community/industrial health promotion programs.
QUALIFICATIONS
Experience, Education and Licensure
Preferred 5 years combined experience in acute and home
care settings. Must have excellent presentation and
communication skills, proven problem-solving skills and
the ability to work independently. Current driver's
license.
Language Skills
Ability to read, analyze, and interpret common scientific
and technical journals, financial reports, and legal
documents. Ability to respond to common inquiries or
complaints from customers, regulatory agencies, or members
of the business community.
AMERICANS WITH DISABILITY SPECIFICATIONS
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.
The employee is expected to act as a role model and to adhere to all Agency policies.
Contact Information:
Please contact Laurie Proulx, All Care Recruiter
All Care, 2 State Street, Lynn, MA 01901
Email: lproulx@allcarevna.org
Phone: 781-244-1150
Fax: 781-244-1058
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